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Aide /quality management

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Aide /quality management
Message de bubamaras posté le 03-07-2013 à 14:26:32 (S | E | F)
Bonjour à tous,

Je tiens à m'excuser, je suis retraité et je n'avais pas lu les règles du forum. je suis novice.
Je n'ai pas utilisé le traducteur automatique cette fois-ci.
Pouvez-vous m'aider à corriger ces phrases s'il vous plaît ?
Merci d'avance pour vos réponses.
En vous souhaitant une agréable journée.

TQM is based on a current of ideas whose purpose is to optimise quality by adopting a process of quality management whose objective is to obtain a broad mobilisation and involvement of the entire company to achieve perfect quality. It is based on the participation all stakeholders of the company which is directed towards total customer satisfaction who prefers the product or the service who offers him the best performances as well as the profitability and the good results for the company. TQM is the core competitiveness both to withstand the competition, to find export markets, have market share and achieve a competitive advantage. The company has become an imperative of competitiveness, sustainability and development. This method is based on an eternal rule: to satisfy customer, it is necessary to deliver him products or quality services. TQM refers to the implementation of a business plan based on quality action involving all staff, that is to say, a comprehensive strategy by which the company strives to satisfy its beneficiaries (quality, cost and time). The purpose of the total quality management takes place inevitably by the development of a " quality spirit" shared by all. When it comes to overall quality, it refers to a movement, a school of thought that promotes research of the highest quality in any organisation. A continuous research and is geared towards meeting the needs of customers. The customers, their needs and their expectations, constitute the ultimate reference to define the quality looked for the product or the service. To aim Total Quality, is to ensure that this goal is achieved by continuously improving all processes, internal and external, that contribute to the product or service. Finally, the quality management is based on the prediction and can analyze and interpret the observations instead of relying solely on experience. It is based on a system of profound knowledge. The TQM aim the satisfaction of all stakeholders of the company.

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Modifié par lucile83 le 03-07-2013 15:05
Pas de problème,ok



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